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Demand Coordinator

The Demand Coordinator plays a critical role in ensuring the right products are available at the right time to meet customer demand and support business growth. This role is responsible for managing the planning portfolio, overseeing inventory levels, maintaining accurate forecasts , and collaborating with cross-functional teams to optimize service levels while minimizing waste and obsolescence. In addition, the Demand Coordinator is responsible for planning the introduction of new SKUs and new distribution. This includes building and maintaining robust demand plans by analyzing baseline sales, promotional activities, and seasonal uplifts to produce a comprehensive and reliable forecast. A key focus of the role is to continuously evaluate and enhance current planning processes. By combining strong analytical skills with effective communication, the Demand Coordinator drives forecast accuracy, improves planning processes, and supports seamless execution across brands, customers, and supply chain partners. 
Production of the Suzy Waffles in the factory

La poste en détail

Demand Forecasting & Analysis

  • Create and maintain demand forecasts in SAP IBP for all brands (Biscoff, Annas, BEAR).
  • Analyze historical sales data, event impacts, promotions, seasonality, and new launches to refine forecasts.
  • Challenge and validate sales inputs, providing insights to improve forecast accuracy.
  • Monitor and track forecast-related KPIs, including accuracy, bias, and budget adherence.

Planning & Strategic Insights

  • Conduct strategic analyses to recommend parameter or master data adjustments.
  • Provide input on forecast adjustments based on customer-level or SKU-level trends.
  • Support the team by preparing reporting decks and dashboards for internal leadership and corporate stakeholders.
  • Lead improvement initiatives that increase forecast accuracy, service levels, and efficiency while reducing waste.

Systems, Tools & Projects

  • Leverage SAP IBP forecasting and dashboard capabilities to create ad-hoc analytical reports and tools.
  • Manage interactions between IBP and SAP by sourcing the correct plants, ensuring accuracy for replenishment coordinators.
  • Support system enhancement projects, such as implementing Statistical Forecasting or IBP Supply.

Profil

Experience:

  • Bachelor’s degree
  • Min 3 years of supply chain experience, at least 1 year in retail demand planning
  • You must identify with our Lotus Values (team spirit, open dialogue, passion)
  • Strong verbal and written communicator with good technical understanding of supply chain
  • Strong organizational and analytical skills
  • Able to handle multiple priorities
  • Experience working in ERP systems; Proficiency in Microsoft Excel, SAP is a plus
  • Detail oriented, flexible, team player, ability to work in fast pace, changing environment
Production of Biscoff Sandwich cookie

"Pour moi, les aspects les plus enrichissants de travailler chez Lotus sont l'échange ouvert d'idées diverses et l'esprit collaboratif, à la fois lors de réunions formelles et pendant nos discussions informelles pendant la pause déjeuner. L'atmosphère est caractérisée par une croissance constante, un apprentissage continu et la camaraderie."

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