Account manager Indonesia & Singapore
La poste en détail
- Act as the primary commercial contact for our local partner(s).
- Lead the day-to-day execution of the approved country strategy.
- Provide hands-on support to our local partners in branding, assortment, distribution build up, pricing, activations, Away-from-Home projects, retail discussions & negotiations etc.
- Develop tools and supportive sales & trade organizers for the sales & key account teams of our partners.
- Participate in trade meetings & negotiations.
- Meet sales & merchandising teams across the country to train and facilitate business, share learnings & best practices, listen to their needs and questions, energize and inspire them to keep Biscoff top of mind.
- You spend as much as possible time with our distributors and partners. You’ll be based in our Singapore office, but will frequently visit our distributor and end customers in Singapore; as well as travel to Indonesia to build our business there – in close collaboration with our distributor.
- Collaborate daily and closely with the Customer Service (Hong Kong) team regarding order planning, S&OP inputs, and payment follow-ups.
- Map the entire eco-system for Indonesia (and Singapore) and develop in-depth knowledge of the Indonesian (and Singaporean) retail and Away-From-Home landscape; including e-commerce, modern trade, and traditional trade.
- Define market opportunities by channel, geographical area, (retail) banners, AfH players etc. Define potential, set priorities, and define specific route-to-market.
- Define optimal range architecture and price/volume mix per channel, in collaboration with the Revenue Growth & Marketing team (Belgium).
- Co-create Joint Business Plans with the distributor, setting clear KPIs and growth levers.
- Inspire parties and share best practices across markets and identify new business opportunities.
- Analyze market data (e.g. in-market sales, scan sales, …) to monitor brand performance and identify growth opportunities.
- Monitor distributor performance and advice when action needed.
- Contribute to the annual Area Action Plan and provide strategic input to the General Manager International Distributors Biscoff (Belgium).
- Prepare and participate in data-driven business reviews at country and area level.
Profil
- You are an ambitious person with extensive knowledge of the Indonesian retail and distribution landscape.
- Willing to travel frequently to Indonesia and occasionally within the region.
- Master’s degree in Economics, Sales, Marketing, or related field.
- 5 - 7 years of experience in FMCG, and working with retailers and (sub)distributors in Indonesia.
- Entrepreneurial mindset with a passion for building international brands.
- Strong analytical skills and attention to detail; experience with Nielsen, IRI, or Kantar is a plus.
- Results-driven, with a proactive approach to planning and execution.
- Excellent communicator, able to work independently and collaboratively across teams.
- High intercultural intelligence and empathy for diverse cultures and lifestyles.
- Proficient in MS Office (Excel & PowerPoint); SAP knowledge is an asset.
- Experience in e-commerce and digital media is a plus.
- Fluent in English and Bahasa Indonesia; additional regional languages are a strong advantage.
Offre
- Be part of building a top 5 global cookie brand to the top 3 within a dynamic and challenging role in a fast-growing international company.
- A high degree of ownership, autonomy and responsibility.
- Competitive salary and comprehensive benefits package.
- Ongoing training and development opportunities.
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