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Customer Service & Logistics Assistant

Allemagne
Düsseldorf
To support us in handling the regular day-to-day business within the Customer Service and Logistics department and being the contact person for internal and external customers. In this role you will report to the Supply Chain Manager.
Postuler
Biscoff-Lifestyle-Picture

La poste en détail

  • Order entry and EDI order processing including availability checks in inventory management and invoicing
  • Direct written and telephone communication with our B2B customers, including the processing of customer complaints and delivery status enquiries in the area of logistics
  • Creating delivery notes to ensure the smooth dispatch of goods to our customers
  • Goods replenishment in our plants as required, taking into account production capacities, optimized order sizes and avoiding spoilage
  • Inventory monitoring and correction postings to ensure reliable stock levels at all times
  • Support feasibility checks for promotions incl. additional cardboard materials and displays
  • Close collaboration with internal stakeholders such as sales, marketing, our production plants and external logistics service providers
  • Support in the creation and maintenance of the internal forecast, taking into account the monthly S&OP rhythm
  • Creation of ad-hoc analyses using BI Analysis

Profil

  • Successfully completed commercial/logistical apprenticeship (IHK certified)
  • Knowledge of SAP (SD, MM), MS Office (esp. Excel) and IBP as advantage
  • Very good written and spoken German and good English skills
  • Preferably logistics experience in the FMCG sector
  • Very good commercial understanding with a structured and conscientious way of working
  • Strong communication skills
  • Team spirit (TOP Values Lotus Bakeries: Team Work, Open Dialogue, Passion)
Biscoff marketing team at HQ in Lembeke, Belgium

"Je me sens privilégiée de travailler chez Lotus Bakeries. C’est une chance de faire partie d’une entreprise internationale qui connaît une forte croissance et a une vision claire de l’avenir. Je suis fière aussi de pouvoir contribuer à ma façon à cette croissance et de faire partie de la famille Lotus."

Testimonial - Evy Vandenbrande

Evy Van den Brande

HR Manager

Offre

  • Permanent position in a modern working environment in Düsseldorf
  • Training for relevant programs if required
  • Pleasant working atmosphere and flat hierarchies in a highly motivated team
  • Diverse range of tasks and opportunities to contribute individually to the company's success
  • 30 days holiday, team workshops & joint activities
  • Flexibility with the option of working from home one day a week
  • And because we love our brands & products, we enjoy them every day in the office
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... Ou venez faire connaissance avec l'équipe

Vous voulez faire partie d’une équipe de choc dont l’ambition est d’offrir de petits moments de plaisir et de bonheur au plus grand nombre ? Parlez-en à vos futurs collègues. Vous ne voudrez plus attendre pour les rejoindre dans cet environnement de travail exceptionnel.

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