Customer Service & Logistics Assistant
Functiebeschrijving
- Order entry and EDI order processing including availability checks in inventory management and invoicing
- Direct written and telephone communication with our B2B customers, including the processing of customer complaints and delivery status enquiries in the area of logistics
- Creating delivery notes to ensure the smooth dispatch of goods to our customers
- Goods replenishment in our plants as required, taking into account production capacities, optimized order sizes and avoiding spoilage
- Inventory monitoring and correction postings to ensure reliable stock levels at all times
- Support feasibility checks for promotions incl. additional cardboard materials and displays
- Close collaboration with internal stakeholders such as sales, marketing, our production plants and external logistics service providers
- Support in the creation and maintenance of the internal forecast, taking into account the monthly S&OP rhythm
- Creation of ad-hoc analyses using BI Analysis
Profiel
- Successfully completed commercial/logistical apprenticeship (IHK certified)
- Knowledge of SAP (SD, MM), MS Office (esp. Excel) and IBP as advantage
- Very good written and spoken German and good English skills
- Preferably logistics experience in the FMCG sector
- Very good commercial understanding with a structured and conscientious way of working
- Strong communication skills
- Team spirit (TOP Values Lotus Bakeries: Team Work, Open Dialogue, Passion)
Aanbod
- Permanent position in a modern working environment in Düsseldorf
- Training for relevant programs if required
- Pleasant working atmosphere and flat hierarchies in a highly motivated team
- Diverse range of tasks and opportunities to contribute individually to the company's success
- 30 days holiday, team workshops & joint activities
- Flexibility with the option of working from home one day a week
- And because we love our brands & products, we enjoy them every day in the office
Solliciteer voor deze job
… Of leer het team kennen
Wil je deel uitmaken van een fantastisch team? Wil je elke dag opnieuw geluksmomentjes creëren? Maak dan kennis met onze teams, ontdek hun unieke vaardigheden en de geweldige werkomgeving. Je krijgt al meteen zin om aan de slag te gaan, hè?
Ontmoet het team