National Key Account Manager
Job description
- Lead annual negotiations and ensure delivery on contract objectives to achieve mutual growth.
- Develop and execute account plans aligned with the national brand strategy, focusing on product listings, promotions, and displays.
- Foster strong customer relationships by building and maintaining a strong network with dedicated retailers, focusing on key decision-makers.
- Drive growth through targeted customer plans, including KPI steering, forecasts and promotional strategies.
- Collaborate with Category Management to leverage market data and implement growth initiatives.
- Create customer-specific selling stories and act as a brand ambassador.
- Partner with field sales to define and achieve KPIs for product range and promotions.
- Handle administrative, logistical and financial customer tasks in coordination with Sales Assistants and other departments.
- Share key commercial insights with internal and external stakeholders
Profile
- Academic Excellence: A master’s degree in economics or a related field.
- Proven Expertise: At least five years of experience in Key Account Management, specifically managing national accounts.
- Customer Insights: In-depth knowledge of the German retail landscape and customer structures within FMCG.
- Negotiation Mastery: You prove a track record of successfully leading national customer negotiations, including annual agreements, promotional activities, listings, and more. You’re a persuasive negotiator with the determination to achieve results while maintaining strong, empathetic customer relationships.
- Data-driven decision maker: You have strong skills in analyzing sales data using tools like Nielsen, Circana and GfK/YouGov, coupled with a solid understanding of fundamental sales metrics.
- Operational excellence: Key account management processes are second nature to you.
- Financial Understanding: Proficiency in managing KPIs such as ROI and margins, backed by a strong ability to work with financial and commercial data.
- Language Skills: Fluency in German (full professional proficiency) and a strong command of English (written and spoken).
- Cultural Fit: You thrive in a team environment, fostering open dialogue, and radiating enthusiasm for sales and our beloved Lotus brand.
- Proactive Achiever: With a hands-on mentality, you take ownership of your tasks and projects, driving progress and delivering tangible results.
- Innovative Thinker: Ambitious and forward-looking, you proactively develop new ideas and seek opportunities to unlock both current and future potential.
- Deal-Maker at Heart: Negotiation is your passion — you love the challenge and satisfaction of "scoring the deal" and closing agreements.
- Results-Driven Visionary: You consistently aim for excellence, maintaining a strategic perspective while identifying opportunities to deepen and expand customer relationships.
- Optimistic Learner: You approach your work with a positive attitude, embracing challenges, celebrating successes, and staying open to continuous learning and growth
Offer
- Impactful Role: Take an active part in shaping the future of Lotus Bakeries Germany, contributing to a family-owned business with immense growth potential.
- Autonomy and Ownership: Enjoy full responsibility for your dedicated customers, with a high degree of independence to manage and grow these relationships.
- Creative Freedom: Bring your ideas to life with a "thinking-outside-the-box" mentality, leaving your personal mark on the business.
- Supportive Environment: Professional working environment with a great interpersonal atmosphere, where collaboration and interpersonal connection thrive.
- Modern Work Setup: A permanent position based in a modern Düsseldorf office with 30 days of annual vacation.
- Additional Perks: Benefit from corporate benefits, team events, a company car (also for private use) and, because we love our products as much as you will, enjoy our delicious brands every day in the office — paired with a great cup of coffee!
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