Key Account Manager Retail
Job description
- Develop and implement customer growth plans in line with the Lotus Bakeries strategy
- Develop and maintain strong commercial customer relationships and become the expert of your dedicated customers and the retail landscape
- Prepare, support/lead annual negotiations together with the National Key Account Manager
- Ensure execution of contract objectives to achieve mutual growth and commercial objectives
- Adapt national brand and marketing strategies to customer-specific plans, focusing on product listings, promotions, and displays
- Budget & forecast planning incl. tracking/steering of target achievement for your dedicated customers
- Collaborate with CatMan to analyze your customers and identify future potential
- Create customer-specific selling stories
- Represent Lotus Bakeries as a brand ambassador and share our enthusiasm and passion for our brands
- Handle administrative, logistical, and financial customer tasks in coordination with Sales Assistants and other departments.
Profile
- Academic Excellence: A master’s degree in economics or a related field.
- Initial Expertise: You have first/ at least two years of experience in the German retail and/or in managing Key Account within the German retail landscape; having experienced working in a field sales force is an advantage
- Customer Insights: You present good knowledge and understanding of the German retail landscape and customer structures within FMCG (single- and multi-level trade)
- Negotiation Skills: You have first experience in customer negotiations and achieved first track record with your customers responsible for, such as implementing promotional activities, best-in-class executions for listings, etc.
- Data-driven decision maker: You enjoy working with numbers, analyzing data and even have first experience with Circana, Nielsen, Mapis, YouGov, etc.
- Operational excellence: Driving results, you enjoy taking on responsibility and initiative and manage multiple tasks in parallel
- Language Skills: Fluency in German (full professional proficiency) and a strong command of English (written and spoken).
- Cultural Fit: You thrive in a team environment, fostering open dialogue, and radiating enthusiasm for sales and our beloved Lotus brand.
- Proactive Achiever: With a hands-on mentality, you take ownership of your tasks and projects, driving progress and delivering tangible results.
- Innovative Thinker: Ambitious and forward-looking, you proactively develop new ideas and seek opportunities to unlock both current and future potential.
- Deal-Maker at Heart: Negotiation is your passion — you love the challenge and satisfaction of "scoring the deal" and closing agreements.
- Results-Driven Visionary: You consistently aim for excellence, maintaining a strategic perspective while identifying opportunities to deepen and expand customer relationships.
- Optimistic Learner: You approach your work with a positive attitude, embracing challenges, celebrating successes, and staying open to continuous learning and growth.
Offer
- Impactful Role: Take an active part in shaping the future of Lotus Bakeries Germany, contributing to a family-owned business with immense growth potential.
- Autonomy and Ownership: Enjoy full responsibility for your dedicated customers, with a high degree of independence to manage and grow these relationships.
- Creative Freedom: Bring your ideas to life with a "thinking-outside-the-box" mentality, leaving your personal mark on the business.
- Supportive Environment: Professional working environment with a great interpersonal atmosphere, where collaboration and interpersonal connection thrive.
- Modern Work Setup: A permanent position based in a modern Düsseldorf office with 30 days of annual vacation.
- Additional Perks: Benefit from corporate benefits, team events, a company car (also for private use) and, because we love our products as much as you will, enjoy our delicious brands every day in the office — paired with a great cup of coffee!
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