Key Account Manager Food service
Job description
- Lead the annual negotiations with customers responsible for
- Translating the national brand and Away from Home strategy at customer level by means of the growth pillars range such as product listings, promotions, trade fairs, etc.
- Establishing and maintaining of strong commercial relationships with respective trade partners
- Development of targeted, customer-related plans to achieve joint commercial objectives
- Building conceptual channel-related trade selling stories on our brands and portfolio
- Building and maintaining an effective network within the channel and acting as brand ambassador at customers, events, fairs, etc.
- Analyzing and translating relevant Away from Home market data
- Close collaboration with Marketing/Category Management to jointly develop and implement key levers that enable to grow the business
- Monitoring and management of all administrative, logistical or financial tasks encountered by customers in close consultation with the Sales Assistant and other departments
Profile
- Academic Excellence: A master’s/bachelor’s degree in economics or a related field.
- Proven Expertise: Minimum 3 years working experience with FMCG experience is a must
- Customer Insights: Profound knowledge of the German Away from Home market structure
- Channel Expertise: Experience in sales process dynamics on customer side (e.g. central vs. regional decision-taking) and translating them into dedicated concepts
- Negotiation Mastery: You prove a track record of successfully leading customer negotiations, including annual agreements, promotional activities, listings, and more. You’re a persuasive negotiator with the determination to achieve results while maintaining strong, empathetic customer relationships.
- Data-driven decision maker: You have strong skills in analyzing sales data, coupled with a solid understanding of fundamental sales/financial metrics.
- Operational excellence: Key account management processes are second nature to you.
- Language Skills: Fluency in German (full professional proficiency) and a good understanding of English (written and spoken).
- Cultural Fit: You thrive in a team environment, fostering open dialogue, and radiating enthusiasm for sales and our beloved Lotus brand.
- Proactive Achiever: With a hands-on mentality, you take ownership of your tasks and projects, driving progress and delivering tangible results.
- Innovative Thinker: Ambitious and forward-looking, you proactively develop new ideas and seek opportunities to unlock both current and future potential.
- Conceptual Communicator: Thinking in solutions and taking others on a joint journey by selling your ideas conceptually with focus on joint value creation.
- Deal-Maker at Heart: Negotiation is your passion — you love the challenge and satisfaction of "scoring the deal" and closing agreements.
- Results-Driven Visionary: You consistently aim for excellence, maintaining a strategic perspective while identifying opportunities to deepen and expand customer relationships.
- Optimistic Learner: You approach your work with a positive attitude, embracing challenges, celebrating successes, and staying open to continuous learning and growth.
Offer
- Impactful Role: Take an active part in shaping the future of Lotus Bakeries Germany, contributing to a family-owned business with immense growth potential.
- Autonomy and Ownership: Enjoy full responsibility for your dedicated customers, with a high degree of independence to manage and grow these relationships
- Creative Freedom: Bring your ideas to life with a "thinking-outside-the-box" mentality, leaving your personal mark on the business.
- Supportive Environment: Professional working environment with a great interpersonal atmosphere, where collaboration and interpersonal connection thrive.
- Modern Work Setup: A permanent position based in a modern Düsseldorf office with 30 days of annual vacation.
- Additional Perks: Benefit from corporate benefits, team events, a company car (also for private use) and, because we love our products as much as you will, enjoy our delicious brands every day in the office — paired with a great cup of coffee!
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