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Assistant Shift Leader

Thailand
Chonburi
The Assistant Shift Leader plays a key role in supporting the Shift Leader to ensure smooth, safe, and efficient production or packing operations. You will help maintain consistent process performance, assist with manpower planning, support machine operation, and ensure full compliance with quality, safety, and 5S standards. As the first point of contact for operators, you will facilitate clear communication across the production lines and help resolve day-to-day issues to keep operations running seamlessly. In this role, you will also drive Kaizen initiatives and support Autonomous Maintenance (AM) activities to boost machine reliability and improve overall equipment effectiveness (OEE). This is an excellent opportunity to contribute to continuous improvement while developing your leadership skills.
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Operator in the factory producing original biscoff cookies

Job description

1. Production Supervision & Coordination

  • Support the Shift Leader in supervising daily production or packing operations.

  • Monitor line performance to meet safety, quality, and output targets.

  • Assist with start-ups, changeovers, and process adjustments to reduce downtime.

  • Coordinate manpower deployment to ensure balanced workloads.

  • Track shift KPIs and support reporting.

  • Maintain workplace organization through 5S practices.

2. Quality Control & Process Monitoring

  • Monitor processes to ensure product quality and consistency.

  • Perform visual checks and in-process quality verifications.

  • Escalate deviations or non-conformities promptly.

  • Support corrective actions for quality and process issues.

3. Machine Operation & Maintenance Support

  • Monitor machine performance and perform basic troubleshooting.

  • Carry out Autonomous Maintenance tasks (cleaning, lubrication, inspections).

  • Ensure adherence to equipment standards and AM checklists.

  • Identify abnormalities and escalate issues to technicians.

  • Participate in preventive maintenance and improvement activities.

4. Safety & Compliance

  • Enforce safety rules and promote a safety-first culture.

  • Conduct safety checks and report near misses or incidents.

  • Ensure compliance with GMP, hygiene, and food safety standards.

5. Kaizen & Continuous Improvement

  • Participate in Kaizen activities to improve safety, quality, and productivity.

  • Encourage operators to propose improvement ideas.

  • Track results of Kaizen actions, including waste and downtime reduction.

  • Support the Shift Leader in strengthening a continuous improvement mindset.

6. Training & Team Development

  • Assist in training and onboarding new operators.

  • Provide daily coaching to enhance team skills and performance.

  • Share best practices and support ongoing learning initiatives.

7. Communication & Reporting

  • Maintain clear communication between operators and the Shift Leader.

  • Record shift performance and issues in logbooks or SAP.

  • Ensure accurate handover communication between shifts.

  • Act as the Shift Leader’s deputy to coordinate with production, technical, quality, logistics, and other teams.

Profile

Education (degree):

  • Diploma or Bachelor’s degree in Engineering, Food Technology, or related field.

Specific knowledge: 

  • Basic knowledge of FDA and food safety regulations.
  • Understanding of FSSC22000, IFS, or BRC standards is a plus.
  • Intermediate computer skills (Microsoft Excel, Outlook)

Experience: 

  • Minimum 5 years in production, packaging, or process operation.
  • At least 1 year of experience in a Senior Operator, Line Leader, or equivalent role preferred.
  • Basic mechanical/electrical knowledge.
  • Basic troubleshooting ability and problem solving.
  • Experience with SAP, 5S, and continuous improvement practices (Kaizen, AM) is highly desirable.

 

Language: 

  • Proficient in Thai with intermediate-level English communication skills.

Personal competences: 

  • Proactive, responsible, and detail-oriented.
  • Strong communication and interpersonal skills.
  • Able to lead by example and motivate others.
  • Committed to safety, quality, and continuous improvement.
  • Embraces flexibility and teamwork in a dynamic environment.
  • Values teamwork, open dialogue, and approaches work with passion.
Production of Biscoff Sandwich cookie

"Despite the immense growth of the company I still have the feeling to be part of one big family where I can be myself,
while at the same time I’m challenged and supported to further develop my own knowledge and skills."

Testimonial - Tim De Baets

Tim De Baets

Corporate Procurement Manager

Offer

Grasp the opportunity to join an ambitious and driven team with a mix of talents! Being part of a fast growing, international company, you will get tons of on-the-job-learning and acquire new insights. In addition, you will be part of a culture where passion, team spirit and open dialogue are our main drivers. And of course, on top of that, you can enjoy delicious, branded snacks every day!

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... Or get to know the team

Do you want to be part of a terrific team with the ambition to create small moments of happiness every day? Meet our people, discover their unique skills and get excited to join them in a great work environment.

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