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Quality Manager

United States
Mebane
Lotus Bakeries in Mebane, North Carolina, is seeking a quality manager who is an expert in leading and overseeing audits. The quality manager ensures the safety and quality of food products that are delivered to market from our factory. A major responsibility is to instill and maintain a culture of continuous improvement towards safety, quality, and efficiency. As a member of the plant leadership team, the quality manager contributes to the overall plant performance. Occasional domestic and international travel is required.
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Biscoff marketing team at HQ in Lembeke, Belgium

Job description

  • Responsible for QA/QC
  • Serve as the expert for all internal and external audits including but not limited to: FDA, Kosher, BRC, and GFCO, and responsible to coordinate the implementation of any corrective actions as a result of the audits
  • Responsible for achieving the production KPIs (quality, hygiene)
  • Implement GMP instructions and enforce compliance
  • Proactively propose and implement improvement initiatives (continuous improvement)
  • Cultivate a culture where quality and product safety are front-of-mind (safety first, quality always)
  • Drive plant toward exceptional hygiene and quality status
  • Ensure plant achieves the targeted quality of all end-products
  • Responsible for product testing in production (R&D)
  • Ensure compliance with FSMA/FDA regulations and IFS standards
  • Responsible for lab analysis
  • Review and respond to customer complaints, with a goal of determining root-cause and then enacting corrective actions
  • Collaborate cross-functionally to keep the plant audit-ready at all times
  • Provide training tools and documentation
  • Manage pest control program

Profile

Education:

  • Master’s degree in food science, food technology, chemistry, or biology
  • Bachelor’s degree in same domains with minimum 8 years of applicable experience

Specific knowledge:

  • FSMA/FDA requirements
  • GFSI-certification requirements
  • Must be able to perform duties following all regulatory GMP/FSMA food hygiene practices
  • Basics of mechanical/electrical engineering and utilities

Experience:

  • 3-5 years of experience (food industry or related)
  • Experience with IFS is a plus

Language: 

  • English proficiency (verbal and written)
  • Conversational Spanish is a plus

Personal competences:

  • Continuous improvement mentality
  • Punctual
  • Detail-oriented
  • Entrepreneurial
  • Leadership skills
  • Coaching skills 
  • Organization skills
  • Creativity, thinking out of the box.
  • Team spirit, Open Dialogue, Passion
  • Collaborative skills with other departments and services  
Employee working in the finance team

"Working at Lotus Bakeries feels like a privilege. A privilege to be part of a strong growing international organization, with a clear vision towards the future. Being able to contribute to this growth in one way or another is also what makes me proud. Proud to be part of the Lotus family."

Testimonial - Evy Vandenbrande

Evy Van den Brande

HR Manager

Offer

Grasp the opportunity to join an ambitious and driven team with a mix of talents. As a part of a fast-growing, international company, you will get lots of on-the-job learning and acquire new insights.

Furthermore, you will be part of a culture where Passion, Team Spirit, and Open Dialogue are our main drivers.

Perhaps best of all, you can enjoy delicious Biscoff cookies and BEAR fruit rolls every day.

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Do you want to be part of a terrific team with the ambition to create small moments of happiness every day? Meet our people, discover their unique skills and get excited to join them in a great work environment.

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